Receptionist
Posted 7 days ago
volvo cars of queensFlushing (NY)
Receptionists and Information ClerksTelephone Answering Services
SENIORITY
Junior
About the role
Service Receptionist The Helms Group is currently looking for a talented, self-motivated Service Receptionist to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to read on.
What We Offer
Medical, dental and vision insurance
Paid vacation
Training and potential career advancement
Competitive pay with yearly reviews
Responsibilities include, but not limited to:
Answer, screen and forward any incoming phone calls for the Service Department while providing basic information when needed
Consistently respond to customer inquiries by providing excellent customer service.
Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
Schedule Service Appointments.
Assist Service Advisors when needed to execute customer payments
CDK knowledge preferred
Create loaner contracts
Qualifications
Excellent communication skills
Outgoing and positive demeanor
Punctual with the ability to handle schedule flexibility
Able to clear a pre-employment background check
Maintains a professional appearance
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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