Content Central Librarian

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Top Skills Customer service experience in a technical or systems environment Knowledge of Macintosh (MACs), Adobe Creative Suite Experience with digital asset management systems Detail-oriented with a strong technical aptitude Strong problem-solving and analytical skills demonstrating tenacity Excellent communication skills and ability to work in a fast-paced environment Experience with managing asset library and associated metadata Purpose and Scope of the Position: Provide user support and data management for a mature digital asset management (DAM) system which serves as the central repository for all marketing materials. User base is estimated at 69,175 worldwide with approximately 20,000 files per year. The team troubleshoots issues for users worldwide regarding workflows, file retrieval, and downloads. Other content repository management will also be in scope as needed (i.e. reference library, strategic asset management library). The ideal candidate will have a strong background in content management, digital asset management, and a keen understanding of brand consistency and compliance. Required Competencies Proven experience in content management, digital asset management, or a similar role. Strong understanding of brand guidelines, compliance, and regulatory requirements. Excellent organizational and project management skills. Proficiency in content management systems (CMS) and digital asset management (DAM) tools. Experience with managing asset library and associated metadata Detail-oriented with a strong technical aptitude Experience with Veeva Vault PromoMats is highly preferred. Proficient in leveraging AI tools (e.g., ChatGPT, Claude, Copilot) to improve productivity and streamline workflows Strong communication and collaboration skills. Ability to work independently and manage multiple projects simultaneously.

Reconcile reports to ensure all files are uploaded into AEM system Provide user support in multiple countries; overcome language obstacles Provide new-user access and site usability training as needed Standardize metadata and taxonomy for asset entry Perform file retrieval for user inquiries Assisting with change management and adoption encouragement Ensure all content is up-to-date, accurate, and aligned with brand guidelines and regulatory requirements. Collaborate with brand marketing teams, creative agencies, and other stakeholders to gather content requirements and feedback. Support cross-functional teams, including Omnichannel, brand, legal, medical, and regulatory (MLR) teams, to ensure content meets all compliance standards. Facilitate the review and approval process for new and updated content Training and Support Assist developing training materials Provide ongoing support and troubleshooting for content-related issues. Continuous Improvement Identify opportunities for improving content management processes and systems.