Self Pay Collector
holyoke medical centerHolyoke (MA)
About the role
Self-pay CollectorThe Self-pay collector works with patients and family members to secure payment for all Self-pay balances including deductibles, copays and coinsurance amounts applied by insurance carriers. Updates patient demographic information and necessary insurance information needed to comply with billing requirements while working with Self-pay vendor and Bad Debt Collection Agencies to ensure timely and accurate accounting of balances. Qualifications/requirements: High School diploma equivalent required; Minimum of 2 years of related experience in a medical, hospital or healthcare-related insurance follow-up or collections environment; Strong written and verbal communication skill; Excellence in Excel and Word; Strong analytical, organizational and time management skills required; Ability to learn quickly, build and maintain long term relationships and work with minimal supervision; Knowledgeable in FDCPA and MA FDCPA regulations.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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