DH 2nd Shift Customer Service & Production Associate 0928

Posted 10 days ago

alpha rae personnelFort Wayne (IN)

Customer Service Representatives Machine Shops

SENIORITY

Entry

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About the role

Job TitleAre you good with customers and good with your hands? This direct-hire role combines counter sales, parts, and inventory with building custom products to exact customer : First 4–6 months on 1st shift (approx. 7:00 a.m.–4:00 p.m.), then move to 2nd shift.

What You'll Do:

Help customers find the right parts and products using catalogs and computer systems
Take detailed custom orders and build products to customer specifications
Cut, measure, and assemble components accurately using shop tools and equipment
Enter sales, pricing, inventory, and special orders into the system
Prepare orders and follow up on special orders and pickups
Keep inventory accurate and flag discrepancies
Receive, tag, and route returns and defective items
Keep shelves and the customer area clean and organized

What You Need:

High school diploma or GEDMechanical aptitude and comfort with parts, tools, or equipment
Precision and attention to detail when measuring and working to specs
Strong customer service and communication skills
Solid basic math (fractions, decimals, percentages) and accurate data entry
Ability to read product info, quotes, and basic blueprints
Ability to stand for long periods and lift up to 40 lbs
Valid driver's license

Preferred: Customer service or retail experience, plus background in auto parts, auto repair, maintenance, manufacturing, farm/ag, warehouse, or other hands-on mechanical work. The ideal candidate has both.

About the Opportunity: This is a direct-hire position with our client. Alpha Rae Personnel is managing recruitment and screening on the employer's behalf. Apply today!

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