Chief of Staff, Strategy and Operations

Posted 18 days ago

confidentialPhoenix (AZ)

General and Operations ManagersCorporate, Subsidiary, and Regional Managing Offices

SENIORITY

Manager

About the role

Chief of Staff, Strategy and OperationsAbout the CompanyFast-growing D2C digital marketplaceIndustryRetailTypePrivately HeldAbout the RoleThe Company is seeking a Chief of Staff to work closely with the CEO and Founder, playing a pivotal role in the strategic and operational aspects of the business. This high-growth digital marketplace is on a significant revenue trajectory, and the successful candidate will be instrumental in optimizing the time, focus, decision-making, and execution of the Senior Leadership Team. The Chief of Staff will be a trusted partner, gatekeeper, and execution lead, particularly in the most sensitive priorities of the CEO. Responsibilities include translating the CEO and Board's vision into actionable plans, driving cross-functional initiatives, and preparing the CEO for various engagements. The role demands a professional who is AI-native, tech-savvy, and experienced in using advanced tools, with a background in a similar business environment. The ideal candidate will have 7-12+ years of experience supporting CEOs or Founders in fast-scaling SMBs, with a proven track record of scaling companies and a strong understanding of D2C customer acquisition, eCommerce, and digital marketplace. Board-level confidence, the ability to lead high-impact special projects, and a passion for the company's culture fit areas are also key. Day-to-day activities for the Chief of Staff include running executive and SLT meetings, tracking priorities, drafting communications, and resolving cross-functional blockers. The role is fully remote and requires a proactive individual who can surface risks and close gaps effectively.Hiring Manager TitleChief Executive Officer (CEO)FunctionsStrategyOperations

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