Management Assistant - Customer Service Representative

Responsibilities: Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs to enhance their rental experience. Understand the Ins and Outs of the business with an ownership attitude. Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered. Assist customers by effectively responding to or resolving customer service issues. Maintain a professional appearance in both personal dress and office cleanliness. Perform other customer-related duties to ensure our service exceeds customer the Daily Business Report and other revenue reporting functions in an efficient and timely manner. Perform other duties as assigned by management. (*May include office/lot cleaning as well as car washing/vacuuming responsibilities)

Requirements: 1-2 years of customer service experience Ability to work in a fast-paced collaborative environment 6+ months of sales experience Require strong English communication skills, both verbal and written Extremely high energy level Available to work days, nights, weekends, and holidays Passion for automobiles and working with the public Great at multi-tasking Attention to detail and organized Pass background; inclusive of Pre-Employment Drug Test, SSN Validation, and Criminal Record Clean driving record with no drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring Minimum 3 years of licensed driving history

Compensation: $19.50-$21.50 plus Bonus The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, and education when applicable. Communication: By applying to this posting, you are approving communication via text messages from Midway Car Rental throughout the application process. You have the right to opt out of communication via text messages by notifying Midway upon receipt of your first text message or by written email to Midway.

Company Benefits: Paid Holidays, Vacations and Sick Days Off Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.