Call Center Associate

Full-time, non-exempt position providing effective inbound call service to new and existing members, providers and customers through a VoIP system. Transfer incoming calls to extensions, voicemail or cellular devices as necessary. Workweek is Monday-Friday, 8a-5p. No weekends or holidays are required of this position. PERKSProfessional training and ongoing coaching for career development Team-oriented environment Excellent Health, Dental and Vision Care coverage options Employer paid Life Insurance, Long-Term Disability and AD&D coverage Supplemental Life purchase options 401(k) Plan with employer contributions Generous Paid Vacation, Holidays, Sick and Personal Days North Central is a Federal Loan Forgiveness Participant Free parking Referral bonus WHAT YOU WILL DO:Answer incoming calls from members, providers and customers on VoIP system; Transfer calls successfully to extensions, external numbers or voicemail extensions as recorded in directory; Accurately record information, as applicable; and Perform clinic support duties as needed.