Routing Coordinator - St. Petersburg, FL

Posted today

doodie callsSt Petersburg (FL)

Dispatchers, Except Police, Fire, and Ambulance Specialized Freight (except Used Goods) Trucking, Local

SENIORITY

Mid

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About the role

Routing Coordinator You'll build and fine-tune the daily routes our drivers run, using ServiceCore. You'll handle same-day and emergency service requests as they come in, and work with scheduling, dispatch and customer service to keep every stop on track. You'll learn our trucks, drivers and customer sites inside out, and use the numbers to make routes faster and tighter every week.

What You'll Do:

Build and optimize driver routes in ServiceCore for on-time, efficient service
Handle emergency and same-day requests, and adjust routes as needs change
Match the right driver, truck and equipment to each job
Learn each site's and customer's specific needs so service goes smoothly
Pull and analyze route timing and efficiency metrics, and share them in weekly team meetings
Work with customer service to resolve complaints in real time
Close out each day's routing work by the end of the day, with nothing carried over

What We're Looking For:

2+ years in routing, dispatch or logistics, or a related college degree
Strong analytical skills, with experience pulling and interpreting performance metrics
Knowledge of the geography in our service areas, especially Florida and Georgia
ServiceCore or other routing software experience a plus
Proficiency in Microsoft Office (Teams, Outlook, Excel, Word)
Excellent communication skills and comfort working across departments
A positive attitude and a drive to grow with the company

What Success Looks Like: Tight, Efficient Routes: Drive time, mileage and overtime go down while stops per route go upEvery Stop Covered: Same-day and emergency requests get worked in quickly without missed services Right Truck, Right Job: Drivers and equipment are matched to each site, so trucks aren't sent back for the wrong gear Numbers That Drive Decisions: Your weekly metrics show where routes can improve, and the team acts on themA Clean Finish: Every day's routing is wrapped up before you leave, so tomorrow starts ready

What We Provide:

$24–$25/per hour
Medical, dental and vision insurance, life insurance, and supplemental plans 401(k) with company match
Paid time off
Employee Assistance Program
Training on our routing system, fleet and service areas
Room to grow within Planning and Operations
Referral bonus

Physical Requirements: On-site, office-based work. Prolonged periods sitting at a desk and working on a computer. How Hiring WorksApply, then take a short phone screen with our recruiting team. Interview with the Planning team leadership. You get an offer to review and sign online. You complete one online application, and your background check and any required pre-employment tests are ordered at once. Once everything clears, we confirm your start Opportunity and Veteran-Friendly Employer Doodie Calls is proud to be a veteran-friendly and equal opportunity employer. We are committed to providing employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran or uniformed service status, or any other characteristic protected by applicable law.

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