Parts Sales Service Advisor

Posted 3 days ago

landrace trailersCumming (GA)

SENIORITY

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About the role

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Vision insurance
With a legacy of over 40 years, Country Boy Trailers has a busy service and parts-sales department based in Cumming and is looking for a Parts & Service Advisor, who can check-in service customers, sell specialized parts, manage orders and deliveries as well as storage organization and merchandising. Specific skills required include: Greeting customers and detailing repairs and maintenance requirements for their trailer Selling parts and checking out customers using POS, and cash management at end of day Ordering trailer parts from suppliers both for specific customers and inventory replenishment Check-in orders and deliveries, entering Purchase Orders and keeping on top of inventory Working with trailer sales and service techs Keeping the parts store tidy and "professional" Other Capabilities Ability to quickly learn the many specific parts and sizes - including hubs, drums, brakes, bearings, lug nuts, wheels/tires, springs, axles etc. Strong, organizational and administrative skills with excellent attention to detail Excel at customer communication (during the repair process or waiting for parts to come in) Great with people of all backgrounds A willingness to "grab an oar" and do other important tasks when needed Experience with a Forklift a plus Spanish speaking a plus Ability to work Saturday mornings, if needed Likely background would include retail, customer service roles, niche supply house sales, auto parts store or Service Advisor at a car or RV dealership.

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