Business Analyst II

Posted yesterday

tokio marine north americaBala-Cynwyd (PA)

Computer Systems Analysts Custom Computer Programming Services

SENIORITY

Senior

SALARY

$69,000 - $86,000 per year

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About the role

Job Title Marketing Statement: Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary: Provides support for the formulation and definition of systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Responsible for the development of functional requirements, testing, training and implementation of applications.

Essential Job Functions:

Participates in the review, analysis and documentation of business systems and user needs
Responsible for the collection, documentation and maintenance of functional requirements and modeling
Supports the planning and execution of functional testing
Assists in the development and delivery of training for end users
Assists in formulating and designing system scope and objective based on user needs and thorough understanding of business processes
Provides technical guidance concerning business implications of application development projects
Gathers and analyzes information and supports resolutions to address application or business issues for a specific business group
Assists in designing, planning, and coordinating work teams
Relies on experience and judgment to plan and accomplish goals
Collects and defines requirements, translates into functional design documents and participates in the technical design, test planning and user documentation processes
Participates in software design, prototyping, and testing of new or enhanced applications
Works with users and peers in planning, developing, implementing, and supporting new or existing applications
Assists in training users on new or enhanced applications

Qualifications:

Bachelor's Degree preferred (preferably in MIS, IT, or Business)2-5 years' experience preferred.
Excellent problem solving and analytical skills
Experience writing business requirements and functional specs
Demonstrated knowledge of SDLC. Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access)
Knowledge of activities, tasks, practices and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements
Knowledge of formal methodologies for planning and executing application development, enhancement, or support
Knowledge of tools and techniques for design, development, and support of Client/Server applications
Ability to write business requirements and functional specifications
Strong writing and communication skills
Strong customer service orientation (responsive, consultative, collaborative and accurate)
Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization
Superior attention to detail
Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
Ability to work effectively as part of a team

Salary range $69,000 to $86,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of baseEEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

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