Onsite Call Center Director: Growth & CX Leader
Posted 8 days ago
hirewellNew York (NY)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelTelemarketing Bureaus and Other Contact Centers
SENIORITY
Manager
About the role
A growing organization is looking for a Director of Sales & Customer Service to lead their call center operations based in Saratoga Springs, NY. This role involves overseeing a team while driving sales growth and enhancing customer experience. The ideal candidate will have over 10 years of experience in call center management, strong analytical skills, and excellent communication abilities. A comprehensive benefits package is offered, including medical, paid vacation, and retirement plans.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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