Warehouse Manager - Bilingual Mandarin
jdcomPowder Springs (GA)
$90,000 - $120,000 per year
Apply (opens in a new tab)Warehouse Manager - Bilingual Mandarin
Posted 2 days ago
jdcomPowder Springs (GA)
SENIORITY
Mid
SALARY
$90,000 - $120,000 per year
About the role
Warehouse Manager - Bilingual Mandarin Required At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint. Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Location: Buford, GA
Pay Range: $90,000 - $120,000
What You'll Do:
Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.
Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs.
Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives.
Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes.
Supervise the receipt, put-away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time.
Act as the point of contact for client operations teams. Address concerns, resolve complaints, and ensure a high level of satisfaction.
Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency.
Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse.
About You:
- Bachelor's degree in Supply Chain, Logistics, Business, or related field 5+ years of progressive experience in 3PL or warehouse operations, including team management
- Strong knowledge of warehouse systems (WMS/OMS) and operational KPIsExperience in process design, warehouse planning, and cost control
- Excellent problem-solving, communication, and leadership skills
- Ability to analyze data and translate findings into operational improvements
- Bilingual in Mandarin is REQUIREDPreferred but not essential for this role: Prior experience with high-volume e-commerce fulfillment
- Background in both manual and automated warehouse environments
- Familiarity with lean methodologies and continuous improvement frameworks
- Ability to thrive in a fast-paced, deadline-driven environment
At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.