Senior AI CX Solutions Architect
zendeskMillbrae (CA)
Senior AI CX Solutions Architect
Posted yesterday
zendeskMillbrae (CA)
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelComputer Systems Design Services
SENIORITY
Senior
About the role
Zendesk, Inc. seeks a Senior Sales Engineer to lead discovery sessions and architect AI-driven CX and ES solutions. You will drive the technical strategy across the sales cycle, integrate with Zendesk APIs, and collaborate with Sales, Product, Engineering, and Customer Success to deliver scalable value. You are a trusted advisor with 5+ years in presales, strong AI understanding, and the ability to translate complex tech into business outcomes while traveling as required.
Before you apply
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Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.