Lead/Senior Media Strategist
vml groupAustin (TX)
About the role
VML MAP is seeking a Senior CRM Strategist to drive omnichannel CRM strategies for a top-tier global client. You will work within a global Experience Strategy team and coordinate with CX, performance marketing, creative, media, and data teams to deliver integrated customer journeys. You will lead strategic workshops, translate research into actionable personas and journey blueprints, and craft compelling narratives that elevate the client's position as a strategic partner in personalized
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