Remote Client Support Specialist
essence journeyTallahassee (FL)
Remote Client Support Specialist
Posted today
essence journeyTallahassee (FL)
SENIORITY
Junior
About the role
Job Overview:
We are seeking a professional and dependable Remote Client Support Specialist to assist clients with questions, requests, and routine service needs. The ideal candidate is organized, responsive, and comfortable working independently in a remote environment.
Responsibilities:
Respond to client inquiries by email, chat, and other communication channels.
Provide accurate information and assistance.
Handle routine client requests and concerns.
Maintain accurate client records and documentation.
Assist with scheduling and client communications.
Escalate issues when necessary.
Follow company policies and procedures.
Qualifications:
Strong written and verbal communication skills.
Good organizational and time-management skills.
Strong attention to detail.
Comfortable using computers, email, and online software.
Ability to work independently.
Previous customer service or administrative experience is helpful but not required.
Benefits:
Remote environment
Training provided
Professional development
Career growth opportunities
Employee recognition and wellness programs
Employee discounts and partner perks
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all qualified applicants and consider applicants without regard to characteristics protected by applicable law.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.