Banking CX & Analysis Specialist

Posted 10 days ago

bank five nine community bankOconomowoc (WI)

SENIORITY

Junior

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About the role

A community-focused financial institution in Wisconsin is seeking an entry-level Customer Experience & Analysis Specialist. The role involves providing support for digital banking inquiries, enhancing online account opening experiences, and conducting analytical reporting. Candidates should have an associate's degree or relevant experience along with two years of banking experience. Strong skills in Microsoft tools and CRM systems are preferred. This position aims to improve customer interactions and operational processes.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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