Evening & Weekend Front Desk Concierge

Description: Greets showroom customers and determines the nature of their visit.

Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson. Answers incoming phone calls, directs caller to appropriate department or individual, or takes a thorough message. Communicates with callers and visitors in a professional, friendly, and efficient manner. Obtains basic demographic information about each customer using a method established by the dealership. Enters data into prospect tracking system and runs prospect reports for managers weekly. Communicates messages to the appropriate parties in a timely manner. Types memos, correspondence, reports, and other documents. Assists with clerical duties as requested. Accepts payments, processes related paperwork, ensures paperwork is filed (or scanned) appropriately.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Strong interpersonal skills. Basic mathematical skills. Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Desire to help customers. Pass drug testing, MVR/Insurability, background investigation/interview. A bumper to bumper, master certified technician capable of diagnosing and repairing any system of theautomobile without supervision. In most cases, are leaders in the shop and chosen to support the development of other technicians when needed. At times, may be called upon to interface with customers in various capacities.