Customer Service Coordinator [FT - Work From Home]

Posted 2 days ago

kineticoNew York (NY)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Compensation / Generous Employee Benefits Package - As a Customer Service Coordinator at Kinetico, you will: Manage inbound customer inquiries with professionalism and efficiency; Coordinate between various departments to ensure timely resolution of customer concerns; Maintain detailed records of customer interactions and transactions for quality assurance; Facilitate communication of product information and updates to customers accurately; Monitor customer feedback to identify trends and suggest improvements; Assist in the preparation of reports related to customer service metrics and performance; Support the onboarding process for new customers and provide ongoing assistance to enhance their satisfactionHiring Immediately >>

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