Guest Experience Concierge Front Desk & Rooms Control

Posted today

externalhourlyhighgateNevada (IA)

SENIORITY

Junior

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About the role

Highgate Hotels is seeking a Guest Experience Ambassador to deliver exceptional guest service and support Front Office operations. You will manage check-ins/outs, assist with room inventory, and coordinate with housekeeping and engineering to ensure a smooth guest journey. Ideal candidates bring a year of hospitality experience, strong communication, and a passion for guest satisfaction. This on-site role requires flexibility for evenings, weekends, and holidays, with proficiency in Opera PMS

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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