Ecommerce Operations Manager (Freelance)
cosmetic executive women ukNew York (NY)
Ecommerce Operations Manager (Freelance)
Posted yesterday
cosmetic executive women ukNew York (NY)
SENIORITY
Mid
About the role
Ecommerce Operations Manager (Freelance) | Fully Remote | £3-4,000 per month | AE Are you an ecommerce operator who loves to roll up your sleeves and get things done? Can you manage TikTok Shop, Shopify, CS and inventory for a fast-growing beauty brand? We're looking for a hands-on Ecommerce Operations Manager to handle operational processes across TikTok Shop, Shopify and marketplace channels. This fully-remote freelance role can be done anywhere in the world, from 25 hours per weekto full time, during UK business hours. Project Scope: Ensure efficient operations processes across TikTok Shop and Shopify Manage FBT replenishment, stock forecasting and inventory performance Oversee fulfilment, returns, refunds and order exception management Implement inventory management platform (Cin7, Linnworks or similar) Build and optimise CS processes across multiple channels Implement AI-powered customer service solutions and automation Create SOPs and scalable operational processes Deliver KPI reporting and operational improvement recommendations
Candidate Requirements:
- Strong hands-on experience with TikTok Shop operations and FBTOperational Shopify experience covering fulfilment, stock and customer journey management
- Experience with multi-channel inventory management systems
- Proven ability to work independently on pre-defined projects
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