Major Incident Response Lead
fairygodbossPhoenix (AZ)
About the role
PNC is seeking an Incident & Problem Consultant in the SRC First Response team, based in Phoenix (or Strongsville/Pittsburgh). You will lead major incidents, coordinate technical resources, and drive rapid resolution while managing proactive event monitoring and escalation.
The role emphasizes incident action planning, root‑cause analysis, and cross‑functional collaboration to improve IT resiliency and service delivery.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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