Marketplace Growth & Sales Operations
winitLas Vegas (NV)
About the role
Location:
Remote (USA, Canada, or LATAM) + International TravelAbout the RoleWinIt is at a pivotal inflection point. We are a high-growth, mission-driven platform looking for a seasoned leader to own the engine that powers our expansion. You will be responsible for two critical levers: building and training a high-velocity outbound B2C telemarketing team and managing the "supply side" of our marketplace (our network of legal professionals).This is a role for a Master Trainer and Builder-Operator. You must be as comfortable designing a sales script and coaching a remote agent as you are diving into the data at 9:00 AM to optimize a conversion funnel.
What You’ll DoBuild & Train the Team: You won't just "manage" a team; you will build the training curriculum. You will be responsible for the continuous coaching, development, and performance of a remote B2C telemarketing team.
Scale Remote Operations: Manage and scale high-performing remote teams across multiple time zones, ensuring culture and performance stay consistent.
Manage Marketplace Supply: Oversee the recruitment, onboarding, and performance of our professional network. You’ll ensure we have the right supply-to-demand ratio to maintain liquidity as we scale.
Data-Driven Growth: Use your analytical background to build dashboards, track sales funnel conversion, and predict supply needs.
Global Presence: Occasionally travel to visit our international teams to ensure operational alignment, culture-building, and hands-on training.
Who You Are:
(Requirements)
Telemarketing Expert: You have deep experience in the trenches of B2C telemarketing. You know how to handle high-volume dialing environments and script optimization.
The Coach: You have a proven track record of managing and training B2C sales teams. You know how to take raw talent and turn them into elite agents using structured playbooks.
The Experience: You have 7–12 years of experience in high-growth B2C environments. You’ve "been there, done that" with scaling a marketplace, but you’re still hungry to be hands-on.
Remote Management Pro: You are an expert at managing remote teams and understand how to keep people engaged, accountable, and productive without being in the same room.
Analytical Powerhouse: You are "data-obsessed." You use analytics to find the "why" and can translate data insights into actionable training for your team.
LegalTech or Marketplace Native: You understand the nuances of a supply-demand business model. Experience in LegalTech, Fintech, or the Gig Economy is a significant advantage.
The "Plus" Factors:
Global Mindset: You are open to international travel. You enjoy visiting teams in different parts of the world to build rapport and drive local performance.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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