Alpha Product - Interoperability Manager - AVP
$80,000 - $140,000 Annual
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Posted 27 days ago
SENIORITY
Lead
SALARY
$80,000 - $140,000 Annual
About the role
- Provide product support for the Aladdin Provider operating model at State Street, with a working understanding of the investment operations functions performed by State Street.
- Act as the primary relationship lead for Aladdin Provider / BRS, managing day-to-day engagement, service delivery alignment, and issue escalation across Back Office functions, PDX implementation, and State Street Back Office clients on Aladdin.
- Establish and execute governance frameworks supporting Global Delivery across Application Inventory Warehouse (AIW), Aladdin intellectual property attestations for licensed Middle Office / Back Office users, and related control routines.
- Drive Alpha compliance for Aladdin Provider audit readiness, including support for internal audits, external audits, regulatory reporting, third-party risk management, documentation, and control evidence.
- Lead governance forums, incident reviews, and service reviews, providing transparency into volumes, exceptions, key risk indicators, SLAs, KPIs, and STP reporting.
- Coordinate escalation management across operations, technology, BRS stakeholders, and global teams to support timely issue resolution and clear stakeholder communication.
- Provide North America continuity and support to the Aladdin Provider reporting team in Poland responsible for reporting on Aladdin Back Office transactions and related data sets.
- Identify and implement process improvements and straight-through-processing enhancements to reduce manual intervention and strengthen controls. What we value
- These skills will help you succeed in this role:
- Strong governance, control, and operational risk mindset.
- Client and stakeholder relationship management across senior, operational, technology, and vendor-facing audiences.
- Analytical problem solving, data integrity focus, and reconciliation oversight.
- Cross-functional leadership and clear communication across global teams.
- Continuous improvement mindset, with a focus on operational resilience, automation, and STP.Education &Preferred Qualifications
- Bachelor's degree in Finance, Economics, Business, Information Systems, or a related field.5–8+ years of experience in fund accounting, custody operations, investment operations, securities processing, or capital markets operations.
- Strong understanding of State Street Back Office and Middle Office operations; experience with the Aladdin operating model or comparable front-to-back investment platform preferred.
- Experience with governance, controls, client relationship management, audit readiness, third-party risk management, and service delivery routines.
- Familiarity with post-trade architecture, financial transaction messaging standards, reconciliation, exception management, and reporting metrics.
- Ability to work effectively across North America, Poland, and broader global stakeholder groups.
- Ability to manage multiple priorities in a deadline-driven environment while maintaining strong documentation, control evidence, and audit trails.
- Occasional flexibility may be required to support global governance forums, operational issue escalation, and stakeholder meetings. Work Requirement
- Hybrid work arrangement in line with State Street policy and hiring-manager guidance.
- Standard U.S. business hours, with flexibility to support global stakeholder engagement as needed.
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