Financial Client Services Specialist
virtual vocationsNew York (NY)
Financial Client Services Specialist
Posted 2 days ago
virtual vocationsNew York (NY)
SENIORITY
Mid
About the role
Providing centralized financial counseling and patient collections, the full-time Financial Client Services Specialist will manage insurance verification, patient financial responsibility reviews, and upfront collections for outpatient facilities in a remote setting.
Key responsibilities:
Serve as the primary financial contact for patients at outpatient and IOP facilities, delivering services via telephone, video, and secure electronic communication
Complete insurance eligibility and benefit verification for assigned patients, and communicate findings to relevant teams
Collect private-pay fees, copays, and deductibles upfront, establishing payment arrangements as necessaryRequired qualificationsHigh School diploma required; Associate or Bachelor's degree in finance, accounting, business, healthcare administration, or a related field preferred
Minimum two years of experience in healthcare financial counseling, insurance verification, or patient collections preferred
Experience working in a remote setting is required
Familiarity with behavioral healthcare or outpatient settings is preferred
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.