Help Desk TechnicianLocation: USA CO Colorado Springs Full Part/Time: Full time Job Req: RQ223588 Type of Requisition: Regular Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Troubleshooting Experience: 5+ years of related experience US Citizenship Required: Yes Job Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software Education: Associates of Arts/Associates of Science Required Two certifications are required for the program: 1. Security+ CE or another 8570 Cert 2. PWS 9.1 cert Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. The likely hourly rate for this position is between $36.78 - $49.76. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: None
