Senior Manager, Partner Support Operations

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blue venture fundOak Brook (IL)

Administrative Services Managers All Other Business Support Services

SENIORITY

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About the role

The Blue Venture Fund in Oak Brook, IL seeks a Sr. Manager, Partner Support Services to lead the Level 1 support organization, driving service delivery excellence and rapid issue resolution. You will manage a team of supervisors and frontline staff, coordinate with Technical Operations, Engineering, Account Management, and Relationship Management, and own triage, escalation, and incident-management processes while driving continuous improvement and governance.

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