Chief of Staff, Business Operations

Chief of Staff, Business Operations

ClinicsOutpatientAbout the RoleThe Company is seeking a Business Operations Director & Chief of Staff to play a pivotal role in the strategic and operational management of the organization. The successful candidate will be responsible for the company's strategic planning and management system, internal and company-wide communications, and the development of business processes to ensure the organization remains coordinated and accountable as it scales. This senior leadership position demands a professional with a minimum of 7 years' experience in business operations, chief of staff, strategy, or consulting roles, with a strong background in direct healthcare experience. The role requires a blend of strategic and operational skills, including the ability to set and communicate top-level goals, design and improve operating infrastructure, and tackle high-stakes, ambiguous problems. The ideal candidate will be a bold builder, a humble learner, and an experimenter who is committed to the mission of the organization. Applicants for the Business Operations Director & Chief of Staff role at the company should have a proven track record in strategic planning, exceptional communication skills, and a deep understanding of process and systems thinking. The role is highly demanding and requires a candidate with expert-level proficiency in PowerPoint and Excel, as well as the ability to influence without authority and build trusted relationships at all levels. A passion for improving care for Medicaid patients and experience in value-based or tech-enabled care delivery is preferred. The company values individuals who are entrepreneurial, self-starting, and who can deliver results with a sense of focused urgency. The role is a unique opportunity to be part of a team that is dedicated to bringing the best healthcare to the communities it serves, and the candidate should be prepared to bring their creativity, energy, and curiosity to the organization. Hiring Manager TitleHead of Operations FunctionsOperationsStrategy