Crew Member

Posted 14 days ago

potomac hospitality groupLaurel (MD)

Fast Food and Counter Workers Full-Service Restaurants

SENIORITY

Entry

SALARY

$22,425 per year

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About the role

Who We Are: Ruby's Southern Comfort Kitchen is a soul food restaurant in Bowie, MDand we're more than a restaurant. We're a family reunion. Named after a real matriarch from South Carolina whose recipes and love for cooking are the foundation of everything we do, Ruby's exists to make every Cousin who walks through our doorsfood is exceptional. Our culture is intentional. And our teamour Crew Membersare the reason Cousins keep coming back.

The Role: Crew Member (Cousin) As a Crew Member at Ruby's, you are the heartbeat of the Cousin Experience. You're at the counter, you're on the floor, you're the first voice a Cousin hears and the last one they remember. You greet, you serve, you sell with pride, and you send every Cousin home feeling like family. Whether this is your first ever job or you've been in hospitality for years, the role is the same: show up with energy, care about the people in front of you, and take pride in every single interaction.

What You'll Do:

Welcome every Cousin who walks inwarm, by name if you know it, always with genuine energy
Take orders accurately and confidently using our Toast POS system (we'll train you on this)
Talk about the food with passionknow the menu, love the food, share that love with every CousinKeep the counter, dining area, and your station clean and stockedproactively, not just when someone asks
Handle payments accuratelycash, card, and online orders
Assist Cousins with catering pickup ordersconfirm the order, hand it off warmly
Send every Cousin off right: "Thank you for the pull-up, Cousin. Come back home soon."Participate in the team huddle at the start of every shiftlearn the daily dish, get your assignment, and share a good moment
Be a team playerhelp where it's needed, not just where it's assigned
Schedule & PayYou will be scheduled between 2-5 days per week {Weekend availability required}Must be available at least one weekend day (Saturday or Sunday)
The schedule varies by week
This is a tipped position - Crew Member consistently earn above base through tips

Pay: $11.50 per hour base + tips

Hours of Operation: Tuesday - Saturday 11am - 8pm. Sunday 11am - 6pm. Closed Monday. recblid x2lcl8kt6jyyrmye7snwsdaee3trig

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