Mortgage Closing Specialist
Mortgage Closing Specialist
Posted 3 days ago
SENIORITY
Senior
About the role
- Own and manage the closing and post-closing pipeline, ensuring timely and accurate loan funding and delivery
- Develop and implement standard operating procedures (SOPs), SLAs, QC frameworks, and checklists
- Oversee and manage third-party partners (e.g., title, settlement, fulfillment vendors) to ensure performance and quality standards are met
- Monitor and improve turn times, productivity metrics, and operational KPIsConduct second-level file reviews, manage escalations, and resolve exceptions to ensure loan quality and compliance
- Collaborate with internal stakeholders (loan officers, underwriting, processing) to resolve issues impacting closings
- Continuously evaluate and enhance closing and post-closing systems and workflows to drive efficiency and reduce manual effort
- Partner with internal teams to identify opportunities for automation and long-term process improvements
- Provide training, guidance, and subject matter expertise to team members
- Ensure adherence to all federal, state, and investor guidelines
- 10+ years of experience in mortgage closing and post-closing operations
- Demonstrated expertise across multiple loan types, including: Conventional, Jumbo, Government (FHA, VA, USDA), Non-QMProven experience developing or improving: Workflows, SOPs, SLAs, Quality control processes
- Experience managing third-party vendors and fulfillment partners
- Strong understanding of mortgage regulatory and compliance requirements
- Experience leading distributed or remote teams
- Ability to balance hands-on execution with strategic process improvement
- Familiarity with mortgage systems (e.g., LOS platforms) and workflow optimization
- Takes a process-driven, systems-oriented approach to operations
- Prioritizes scalable, long-term solutions over manual workarounds
- Thrives in a fast-paced, evolving environment
- Demonstrates strong attention to detail and commitment to quality
- Proactively identifies issues and drives continuous improvement
- Effectively manages competing priorities while maintaining high performance standards
- Meaningful equity in the organization
- Top-tier medical, vision & dental with support for dependents 401(k)
- Flexible Time OffHardware Allowance: $2,000 to fix up your workspace
- At-cost Mortgages
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
