Hybrid IT Support Specialist I Legal Tech Help Desk

Posted today

kutak rockPhoenix (AZ)
Computer User Support SpecialistsCustom Computer Programming Services

SENIORITY

Junior

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About the role

Kutak Rock is hiring an IT Support Specialist I to join our national Information Technology Department in Scottsdale. You will handle inquiries via phone, email, and tickets, provide status updates, and guide users through problem resolution while escalating issues when needed. You will support staff with Microsoft Office and Windows, perform diagnostics, and document steps and outcomes in our ticketing system. This role offers a hybrid schedule and opportunities to improve IT processes.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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