Contract Sales Project Representative
$29.00 to $31.65
ApplyContract Sales Project Representative
Posted 2 days ago
SENIORITY
Junior
SALARY
$29.00 to $31.65
About the role
- Customer Experience & Sales Support
- Cultivate and maintain strong relationships with top designers, luxury showrooms, and sales teams, delivering exceptional service
- Provide expert product knowledge to assist clients confidently and accurately
- Handle inquiries, troubleshoot issues, and resolve concerns for designers, architects, and installers
- Manage orders, coordinate shipments, and track logistics to ensure timely delivery
- Process payments, create packing lists, and handle returns or replacements efficiently
- Perform meticulous data entry and ensure accurate CRM documentation
- Assist clients with web account setup, order processing, and pricing quotes
- Identify cross-selling opportunities and make proactive outbound calls for sales follow-ups
- Act as the main connection of support to Phillip Jeffries HQ for assigned territories, including the contract sales team, dual reps, and partner showrooms
- Coordinate sample orders for assigned territories while reps are on the road
- Review client contracts to ensure the requested product aligns with requirements
- Foster a collaborative team environment, offering support to colleagues and departments
- Pipeline & Project Management
- Collaborate with sales reps and clients to align on project timelines, goals, and execution
- Manage the full project life cycle, ensuring deadlines for approvals, meetings, and onsite needs are met
- Serve as the liaison between departments, tracking progress, updating CRM records, and resolving potential issues proactively
- Maintain organized project documentation, ensuring all necessary details are available in CRM and Contract Folders
- Provide proactive follow-up on quotes before expiration and ensure accurate pricing coordination
- Regularly communicate with sales reps to review and update project statuses
- Location preference Las Vegas, NV area or availability to work from 8:30 AM5:30 PM PSTMinimum of 1 year of experience in a customer service or sales support role
- Ability to build strong relationships with sales representatives and clients
- Exceptional communication skills, both written and verbal, with an outstanding phone manner
- Demonstrated ability to multitask and effectively prioritize tasks in a fast-paced environment
- Proactive problem-solving approach, utilizing analytical skills to identify and resolve issues efficiently
- Excellent time management and follow-up abilities
- Proficient computer skills, including data management, Microsoft Word, and ExcelThe Phillip Jeffries Experience
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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