Hotel Shuttle Driver and Bell Attendant

Posted 11 days ago

rebel hospitality new yorkSouth Milwaukee (WI)

Shuttle Drivers and Chauffeurs Hotels (except Casino Hotels) and Motels

SENIORITY

Entry

SALARY

$15.50 per hour

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About the role

Hotel Shuttle Driver and Bell Attendant

Pay: $15.50 per hour + tips

Job Type: Full-Time & Part-TimeJoin the Team at Hyatt Regency Milwaukee

At Hyatt Regency Milwaukee, our Bell Attendants are often the very first and last impression our guests have of the hotel. If you enjoy meeting people, staying active, and delivering exceptional hospitality, we'd love to have you on our team. This position combines Bell Attendant, Door Attendant, and occasional Shuttle Driver responsibilities, making every day different. You'll welcome guests, assist with luggage, provide local recommendations, and transport guests safely to nearby destinations while delivering the warm, personalized service Hyatt is known for.

What You'll Do:

Welcome guests with genuine hospitality and a positive attitude
Assist guests with luggage upon arrival and departure
Escort guests to their rooms and explain hotel amenities
Safely operate the hotel shuttle for scheduled and on-demand transportation
Help guests with directions, restaurant recommendations, and local attractions
Load and unload guest luggage from the shuttle
Maintain the cleanliness and appearance of the hotel shuttle
Store and retrieve guest luggage using proper procedures
Deliver guest requests, packages, flowers, and amenities to guest rooms
Assist guests with room changes and special requests
Maintain a clean, welcoming hotel entrance, lobby, and porte cochere
Support the Front Office team by answering phones and assisting with guest needs
Assist guests with accessibility needs and provide outstanding service to every guest
Follow all hotel safety, service, and operational standards
Perform other duties as assigned

What We're Looking For:

Friendly, outgoing personality with a passion for customer service
Excellent communication and interpersonal skills
Ability to work both independently and as part of a team
Ability to remain professional in a fast-paced environment
Strong knowledge of the Milwaukee area or willingness to learn
Ability to lift, carry, and transport guest luggage throughout the shift
Flexible schedule, including weekends and holidays

Qualifications:

High school diploma or equivalent preferred
Previous hotel, hospitality, customer service, or transportation experience is a plus
Valid driver's license required
Acceptable motor vehicle driving record (MVR) required
Minimum one year of driving experience preferred
Ability to safely operate a passenger shuttle van
Must be authorized to work in the United States

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