Overnight Veterinary Care Coordinator

Posted 8 days ago

virtual vocationsNew York (NY)

SENIORITY

Senior

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About the role

Supporting pet families during emotional times, the full-time Overnight Veterinary Care Coordinator will provide compassionate customer service and coordinate in-home veterinary appointments during the 10 PM-6 AM shift in a fully remote environment.
Key responsibilities: Answer incoming calls from pet families and provide support during end-of-life conversations Schedule in-home veterinary appointments and explain services offered by the organization Maintain accurate records and coordinate with veterinarians and internal team members
Required qualifications: Experience in customer service, veterinary reception, or healthcare scheduling Compassion and emotional intelligence when assisting grieving families Strong computer skills and ability to learn various cloud-based systems Dependable attendance and punctuality for the overnight shift Previous veterinary or animal-care experience is a plus

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