Customer Service Representative
ova technologiesSanta Ana (CA)
Customer Service Representative
Posted today
ova technologiesSanta Ana (CA)
Customer Service RepresentativesPharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
SENIORITY
Junior
About the role
Job Title Previous experience in the healthcare industry 1+ years with third-party benefits verification experience preferred. Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint required. Excellent verbal and written communication skills. Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given. Demonstrated ability to handle challenging situations in a professional manner. Willingness to work varying tasks. Knowledge of healthcare pharmaceutical and services a plus.3 Non-Negotiable Skills: Attention to detail, Knowledge of Third Party Insurance Carrier Processes, MUST have experience taking inbound and outbound calls (30 calls per day)
Education:
High School diploma and at least 1+ years of customer service, insurance verification or related area required.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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