Market Manager
aetrexFargo (ND)
$70,000–$85,000
Apply (opens in a new tab)Market Manager
Posted 6 days ago
aetrexFargo (ND)
SENIORITY
Manager
SALARY
$70,000–$85,000
About the role
Market Manager Aetrex, Inc. ·Position Open: Northeast / Tri-State AreaAbout AetrexAetrex is the global leader in foot scanning technology, AI-driven fit recommendations, and custom orthotics. Our Albert and Zoe scanner platforms are deployed in thousands of retail doors worldwide — from run specialty independents to major national chains including DSW, Dick's Sporting Goods, Nordstrom, and Bauer. We're growing fast and building the team to match.
The Role:
We are hiring a Market Manager based in the Northeast/Tri-State area. The Market Manager owns their market end-to-end: training store staff, managing scanner setups and installs, keeping inventory in order, and managing the account day-to-day after the sale is won. When you identify a lead or expansion opportunity, you hand it off to the Director of Strategic Accounts and support the process from there. You report directly to the Director of Strategic Accounts. This is a field-based role — you'll be in stores, not behind a desk. You thrive on building relationships, solving problems on the floor, and turning a good install into a great account.
Position: Northeast/Tri-State — candidate must reside in the NY, NJ, CT, or PA area
Key Responsibilities:
- Account Ownership
- Take over accounts post-close and own the relationship from that point forward, reporting to the Director of Strategic Accounts
- Serve as the primary point of contact for all assigned accounts
- Conduct regular check-ins, quarterly business reviews (QBRs), and performance conversations with store managers and buyers
- Identify upsell, expansion, and new business leads — hand off to the Director of Strategic Accounts for pursuit and close
- Onsite Training
- Deliver in-store training for store associates on Aetrex scanner operation, FitAI recommendations, and orthotic sales techniques
- Develop staff confidence so associates can scan customers and recommend products independently
- Conduct refresh training for new staff hires and product updates
- Support virtual training cadence between in-person visits
- Scanner Setup & Installs
- Manage and execute scanner installations at new and existing accounts
- Ensure scanners are properly positioned, configured, and operational at each location
- Troubleshoot hardware and software issues in the field, coordinating with technical support when needed
- Partner with Regional Managers on new door installs as part of the onboarding process
- Inventory ManagementMonitor and manage orthotic inventory levels at each account
- Ensure proper assortment is in stock and merchandised correctly
- Coordinate replenishment orders and flag fulfillment issues proactively
- Track and report on inventory performance across the account base
Day-to-Day:
- Account ManagementMonitor scan rates, utilization data, and sell-through performance across your accounts
- Surface issues and opportunities early, before they become problems
- Submit weekly account activity reports to the Director of Strategic Accounts
- Collaborate with the Director of Strategic Accounts and Regional Managers to ensure account continuity and growth
- Represent Aetrex professionally at all times in stores, at trade events, and in customer communications
What Success Looks Like: In this role, you will be measured on:
- KPIDescriptionAccount revenue growth
- Year-over-year revenue increase across assigned accounts
- Scan rate & utilization
- Scanner usage frequency and FitAI engagement per location
- Training completion% of store staff trained within 30 days of install
- Inventory health
- In-stock rate and replenishment cycle time
- Account retention
- Renewal and active status rate of assigned accounts
- Weekly reporting
- On-time delivery and quality of weekly activity reports
Qualifications:
- Required 3+ years of experience in account management, retail sales, or field sales — ideally in footwear, sporting goods, or retail technology
- Proven ability to manage multiple accounts simultaneously with strong organizational skills
- Comfortable conducting in-store training and building staff confidence with technology products
- Strong communicator — written, verbal, and in-person with store-level staff and management alike
- Self-directed with the ability to manage a field schedule independently
- Must reside in the Northeast/Tri-State area (NY, NJ, CT, or PA)
- Willingness to travel extensively within assigned market
- PreferredExperience in the footwear or run specialty industry
- Familiarity with foot scanning technology, orthotics, or fit solutions
- Background in retail technology implementation or field training
- Experience using CRM tools and submitting structured account activity reports
Compensation & Benefits:
- Base salary $70,000–$85,000 depending on experience and location (Northeast positions typically at the higher end of range)
- Performance incentive of 10–15% of base tied to scan rate, utilization, and account retention KPIsFull benefits package including medical, dental, and vision
- Car allowance to support field travel across your territory
- Dedicated travel budget for account visits, installs, and training
- Technology stipend (phone, laptop, field tools)
- Ongoing product training and professional development
High-growth environment — Aetrex is expanding rapidly into national retail and you will be at the center of itAetrex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.