Assistant Store Manager (Williamsburg)
$27 - $30
ApplyAssistant Store Manager (Williamsburg)
Posted 18 days ago
SENIORITY
Mid
SALARY
$27 - $30
About the role
- Client Experience & Sales Performance
- Lead by example in delivering exceptional client service and luxury experiences
- Support CRM initiatives and help achieve client engagement targets
- Analyze store performance and partner with the Store Manager to identify opportunities and drive results
- Contribute to weekly and monthly business reviews and reporting
- Team Leadership & Development
- Motivate and coach the team in the Store Manager's absence
- Support onboarding, training, and ongoing development of team members
- Help facilitate daily briefings and communicate store goals clearly
- Foster a culture of feedback, recognition, and continuous learning
- Store Operations & Merchandising
- Oversee daily operations including opening/closing procedures, cash handling, and adherence to company policies
- Support inventory management, product allocation, and stock optimization
- Execute visual merchandising strategies and provide feedback based on sell-through
- Maintain a clean, organized, and brand-aligned store environment
- Brand Stewardship & Communication
- Embody Diptyque's values in grooming, storytelling, and client interactions
- Ensure the team reflects the brand's luxury positioning and service standards
- Communicate brand updates, product launches, and market insights to the team
- Attend meetings and calls in the Store Manager's absence
- Safety & Confidentiality
- Protect confidential company and client information
- Support safety protocols and emergency procedures
- Partner with leadership to address team concerns and maintain a safe, inclusive workplace
- Minimum 3 years of retail management experience, preferably in luxury or beauty
- Strong understanding of retail KPIs and business acumen
- Proven ability to lead teams and deliver exceptional client experiences
- Excellent communication, organization, and time management skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Passion for fragrance, beauty, and luxury retail
- Flexibility to work evenings, weekends, and holidays as needed
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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