Global Support & Technical Excellence Leader

Posted 2 days ago

twist bioscienceBrooklyn (NY)

Natural Sciences Managers Biological Product (except Diagnostic) Manufacturing

SENIORITY

Manager

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About the role

Twist Bioscience is seeking a Vice President, Global Support to lead Customer Support and Scientific Technical Support across the Americas, EMEA and APAC. You will build teams and processes for a proactive, AI-assisted, data-driven support organization that puts customers at the center of every decision. You will drive a multi-year strategy, scale operations across regions, and lead a high-performing team of scientists and support professionals to deliver fast, expert help for Twist products.

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