Facility Manager

Facilities ManagerLocation: Seattle, WA Employment Type: Full-Time Business Line: Work DynamicsAt JLL, we're committed to shaping the future of real estate for a better world. As a Fortune 500 company and a leader in commercial real estate and investment management, we help organizations optimize their real estate portfolios while creating spaces where people and businesses thrive.Position OverviewIn support of our client's mission, the JLL Facilities Manager has comprehensive responsibility for managing all site-specific facilities operations. Reporting to the JLL Integrated Facilities Management (IFM) Director, this leader will mentor, guide, and support staff in creating, developing, and executing a sustainable Integrated Facilities Management service delivery model that enables JLL to meet and exceed client objectives while maintaining the highest standards of regulatory compliance and operational excellence.Essential Duties and ResponsibilitiesFacility Operations ManagementManage corporate-owned healthcare facilities and other campus buildings including outpatient clinics and office spaces. Provide leadership for maintenance teams responsible for regulatory compliance, quality assurance programs, financial performance, reporting, and personnel management and development.Ensure accountability for all building systems and equipment maintenance in accordance with State, Federal, and Local regulatory requirements. Oversee stationary equipment including boilers, chillers, compressors, pumps, air handlers, heat exchangers, underground storage tanks, and related critical infrastructure.Regulatory Compliance & Quality AssuranceMaintain strict compliance with healthcare accreditation standards including DNV (Det Norske Veritas), AAAHC (Accreditation Association for Ambulatory Health Care), DPH (Department of Public Health), and local testing and permitting requirements. Ensure perpetual readiness for regulatory surveys and inspections.Maintain working knowledge of all applicable standards and ensure team compliance with the Master Services Agreement (MSA) and any relevant amendments or appendices that guide JLL's relationship with the client.Determine the degree of compliance with applicable standards as directed by JLL management.Financial Management & PerformanceMaintain accountability for financial performance related to operational facilities expenditures while ensuring strict adherence to established operating budgets. Track, trend, and recommend action plans regarding KPI and SLA performance that falls below standard benchmarks for facility operations and engineering services.Partner with JLL Strategic Sourcing and Contract Managers to ensure all vendor contracts are properly implemented and executed consistent with identified scope of work and MSA requirements. Provide oversight and support to Project Management and Sourcing Teams in the delivery of maintenance, projects, and vendor activities supporting critical operations.Personnel Leadership & DevelopmentCreate annual Individual Performance Management Program (IPMP) templates in conjunction with Human Resources for all direct reports. Ensure IPMP program completion consistent with Human Resources requirements and timelines.Ensure staff training in approved practices and procedures related to proper facility maintenance techniques. Manage and encourage participation in client and JLL Employee Recognition Awards programs to foster engagement and excellence.Create a safe work environment for staff by ensuring adherence to all safety and infection control policies, procedures, and practices including the wearing of appropriate protective clothing and gear and proper handling of contaminated equipment and tools.Stakeholder Communication & EscalationServe as the first point of escalation for all facility concerns and grievances raised by facility occupants. Attend and actively participate in site committee meetings including Environment of Care, Emergency Management, and Process Improvement committees as needed and required.Comply with all JLL policies and procedures including ethics and business practice standards. Maintain transparent communication with all stakeholders to ensure alignment and satisfaction.QualificationsRequired:3+ years of commercial Facility Management, Plant Operations, Engineering, or maintenance supervision experienceManagerial experience with proven budget and personnel management responsibilitiesRegulatory compliance experience including TJC (The Joint Commission), DNV, AAAHC, and state Department of Public Health requirementsComprehensive knowledge of activities necessary to maintain perpetual regulatory complianceStrong interpersonal, oral, and written communication skills including report writing abilityProficiency with Microsoft Office Suite and Computerized Maintenance Management Systems (CMMS)Ability to work effectively in a healthcare environment with sensitivity to patient care operationsPreferred:College degree in Engineering, Facilities Management, or related technical fieldCompletion of formal apprenticeship program or technical trade school certificationHospital or healthcare facility management experienceFundamental skills in building critical systems including HVAC, electrical and mechanical systems, life safety systems, and power distribution systemsExperience with Integrated Facilities Management service delivery modelsProfessional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or similar credentialsKey Competencies:Strong leadership and team development capabilitiesStrategic thinker with operational excellence mindsetDetail-oriented with exceptional organizational skillsProblem solver with proactive approach to maintenance and complianceCustomer service orientation with focus on occupant satisfactionAbility to manage competing priorities in fast-paced environmentCollaborative partner across internal and external stakeholdersPerformance MetricsRegulatory compliance and survey readiness (zero deficiencies goal)Adherence to operating budget and cost management targetsKPI and SLA performance against established benchmarksStaff development, retention, and engagement scoresCustomer satisfaction ratings from facility occupantsSafety incident rates and infection control complianceProject delivery timeliness and qualityWhat We OfferCompetitive compensation packageComprehensive benefits including health, dental, and vision coverage401(k) with company matchProfessional development and training opportunitiesCareer advancement within a Fortune 500 organizationCollaborative and inclusive work environmentOpportunity to make meaningful impact in healthcare facility operationsJoin JLL and help us shape the future of real estate for a better world. Apply today to become part of our dynamic team.JLL is an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:100,000.00 – 150,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Bellevue, WA, Everett, WA, Seattle, WAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay