Join Pal's Sudden Service as we grow. Our 70-year-old, award-winning management system serves 31 locations across East Tennessee, Southwest Virginia, and Southeast Kentucky, with a 32nd location now under construction. We're seeking elite individuals to begin their career with us. We Do Not sell franchises. We find the right leaders, train them with our award-winning process, and provide them with an opportunity to operate a Pal's location with the strength of brand recognition that Pal's provides. Are you an exceptional leader who thrives on excellence, continuous improvement, and building world-class teams? What Makes Pal's Owner/Operator model Different: The Pal's Owner/Operator Model:• Zero personal investment needed – We provide the capital to open your business• True business ownership – Full P&L accountability, hire and build your own team, run your restaurant• Decades-proven system with award-winning training (Malcolm Baldrige National Quality Award winner)• Your success as an operator drives your compensation – Many Owner/Operators exceed $500K annually (2.5-10x industry average for QSR managers)• Average tenure: 18 years (some operators have been with us 30+ years)We're Looking for Leaders Who:• Have uncompromising integrity and commitment to winning• Are energized by ownership and responsibility• Thrive working within proven systems• Teach as well as they learn• Want to build something lasting What You'll Get:• Comprehensive Leadership Development Program• World-class operational training and support• Compensation based on YOUR P&L results• Full benefits: Medical, dental, disability, and vision insurance• A business career, NOT just a job• Autonomy beyond typical franchise or management roles What Others Say: "Pal's has developed a unique operating model and organizational culture... With deep emphasis on process control and improvement, zero defects, extensive training, and high employee engagement, Pal's has achieved excellent operating and financial performance." – Harvard Business Review If reading this gets you excited (vs. overwhelmed), we want to hear from you!
