Tax Analyst Customer Service at Dallas, TX (Onsite)

Posted 3 days ago

apptadDallas (TX)

Tax Preparers Tax Preparation Services

SENIORITY

Junior

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About the role

Role: Customer Service Tax Analyst

Location: Dallas, TX, 75234 - Onsite Pay: 17.00 per hour on W2Skills: Customer Service, Call Center, Microsoft Office Suite (Excel, Word, Outlook)

Work Schedule: Any 8 hours shift between 8 AM EST - 8 PM EST (Monday-Friday)

Note: We need a candidate willing to learn the TAX process. Training will be provided, but call center exp will be needed Overview We are seeking a detail-oriented Tax Analyst to join our team onsite in Dallas, TX. The ideal candidate will handle tax payment processing, manage live checks, and ensure accurate and timely transactions with taxing jurisdictions. This role requires strong organizational skills and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Process tax payments to various tax offices accurately and on time.
Handle live checks, including return checks, refunds, void/reissue requests, and stop payments
Perform check printing, scanning, and documentation for compliance and record-keeping.
Make outbound calls to taxing jurisdictions to confirm payment details and resolve discrepancies.
Research and resolve payment issues promptly.
Maintain accurate records of all transactions and ensure compliance with company policies.
Collaborate with internal teams to support tax-related inquiries and reporting.

Qualifications: High school diploma or equivalent; Associate's or Bachelor's degree preferred. Previous experience in tax payment processing, accounting, or finance is a plus. Strong attention to detail and accuracy in handling financial transactions. Excellent communication skills for interacting with tax offices and internal teams. Ability to work efficiently in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

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