Customer Experience Leader & Team Coach
jcpenneyGreece (NY)
Customer Experience Leader & Team Coach
Posted 44 days ago
jcpenneyGreece (NY)
SENIORITY
Mid
About the role
JCPenney in the United States is seeking a Customer Experience Supervisor I who drives profitable sales growth by leading and engaging associates, coaching on customer service, delivering training, and enforcing checkout experience standards.
You will model outstanding service, optimize staffing, supervise cashiers, and collaborate with store leadership to ensure customer satisfaction and operational excellence.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.