Quality Assurance Associate I

Posted 17 days ago

conduentErlanger (KY)

Quality Control Analysts All Other Business Support Services

SENIORITY

Junior

SALARY

$16.00

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About the role

Quality Assurance Associate IThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Quality Assurance Associate I ONSITE – Erlanger, KY

Pay: $16.00 This pay rate may be below your state's minimum wage. Please take this into consideration when applying. Monday – Friday | 3:00PM – 11:15PM

What You Get:

Full-time employment
Paid training
Health benefits for you and your family, including medical, dental, and vision, starting on day 1Paid Time Off (PTO)

About the Role: As a Mailroom Quality Assurance Associate I, you will be responsible for reviewing and verifying scanned digital documents to ensure accuracy and quality. This role plays a critical part in identifying errors such as missing pages, barcode issues, or document misfeeds before final processing. You will primarily work at a computer, using internal systems to review scanned files while maintaining accuracy and efficiency in a fast-paced production environment.

Requirements: We're looking for team members who are detail-oriented, dependable, and comfortable working in a production-focused environment. To be successful in this role, you should have:

Ability to sit and work on a computer for extended periods
Basic computer skills, including data entry and navigation
Ability to identify and resolve simple technical or document-related issues
Strong attention to detail and accuracy
Ability to perform repetitive tasks involving hands, wrists, and arms
Ability to lift up to 40 lbs as needed
Ability to work extended shifts (10–15 hours) as needed in a standing position
High school diploma or GED preferred
Ability to pass required background screening and drug test

Key Duties:

Review scanned digital documents for accuracy and quality
Identify and correct errors such as double feeds, missing pages, or barcode issues
Use computer systems to track, review, and validate document files
Organize completed document stacks and place them into designated boxes
Prepare and stage boxes for transfer to warehouse storage
Meet daily productivity and accuracy standards

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26,600-$33,250.Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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