Ice Park Administrator

Ice Park Administrator The Ice Park Administrator supports the daily operations of the Holland Ice Park during the winter skating season with a strong focus on communication, group sales, event coordination, and guest experience. This position works closely with the Recreation Managers to ensure a smooth, well-organized, and welcoming environment for all visitors. Responsibilities include assisting with administrative tasks, coordinating group reservations, supporting on-site staff, and helping maintain an efficient front-line operation.

Examples Of DutiesAssist with the daily operations of the Holland Ice Park for both Summer & Winter. - Coordinate group sales and reservations, including schools, rentals, birthday groups, private events, and community partners - Serve as the primary point of communication for Ice Park inquiries by phone, email, and in person. - Support event coordination and logistics, including set up, communication with partners, and scheduling details. - Help supervise and support Ice Park staff, providing direction and assisting with workflow. - Assist in the management of front line functions as needed including admissions, skate rentals, and guest services. - Assist in maintaining a clean, organized, and safe facility for all guests and staff. - Assist with communication materials such as program updates, signage, announcements, and scheduling details. - Enforce facility rules and maintain a positive, helpful presence in the plaza and rink area. - Assist the team with administrative tasks such as reports, schedules, and documentation. - Other duties as assigned.