Server Person

Posted 6 days ago

sea island foodsSan Antonio (TX)

SENIORITY

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About the role

Server PositionWorking within a designated station, manages each guest's dining experience from the time they are seated until they depart. Through his/her attitude, attentiveness and demeanor the Server ensures that each and every guest's experience is pleasant, with their expectations being met or exceeded.
Requirements: Warmly greets guests within (1) minute of their being seated. Takes drink orders, suggesting specialty drinks, non alcoholic beverages, soft drinks, etc. and delivers them promptly and accurately to each guest. Uses responsible beverage service. Suggests an appetizer and delivers it promptly if ordered. Describes the daily specials. Takes each guests order in pivot point order and delivers entres to the table without asking who has what. Suggests add-on orders. Knows the menu thoroughly and accurately and can answer any questions. Checks back with guests within (2) minutes to make sure guests' satisfaction. Offers re-fills on beverages without being bothersome. Removes plates, glasses or unused items as soon as possible. Enters all items ordered in aloha accurately. Presents check, picks up payment and returns with change or voucher immediately. Advises manager of any guest complaints. Observes other Server's stations and applies team work to help where needed. Perform other job-related activities as required or assigned by manager.
Qualifications: Friendly, easing going, pleasant and smiles easily with excellent interpersonal skills Good reading, writing, and verbal communication skills required Ability to exercise good judgment when dealing with problem resolution Ability to anticipate guests' needs with a strong commitment to serving others Attention to detail Knowledge of and ability to use the POS station quickly and accurately Team oriented Dependable and trustworthy with a strong work ethic

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