Document Support Associate
virtual vocationsNew York (NY)
About the role
Detail-oriented and organized, the full-time remote Document Support Associate will manage member communications, document processing, and quality reviews while providing operational support to enhance customer service.
Key responsibilities:
Imaging documents and monitoring scheduling of deliverables to improve services and prevent issues
Processing assigned work according to department procedures and interpreting documents for group accounts
Implementing filing and documentation procedures while maintaining accurate physical and electronic filesRequired qualificationsHigh School Diploma or equivalent
Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
Strong interpersonal and organizational skills
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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