Director of Production

Primary Job Responsibilities: Collaborate with all department directors to ensure seamless execution for all deliverables to clients Oversee the day-to-day tasks and workload for all members of the team Research and stay up to date on best practices in the industry related to Production and make recommendations to executive team on improvement to processes Train and develop staff to perform their job responsibilities with a continuous improvement mindset Create an engaged and accountable team that delivers superior client deliverables Audit and provide feedback to team on issues with deliverables Work with Production Associate(s) to identify reporter opportunity areas and communicate to Calendar Lead Audit late jobs list and ensure reporters are contacted and have provided an ETA Provide ongoing performance reviews for all members of the Production team to include but not limited to mid-year and year end reviews Requirements: Able to respond promptly to client needs, follow through and resolve issues in a pleasant and helpful manner Must be detail-oriented and accurate, ability to work well under pressure. Ability to communicate and interact effectively Ability to analyze team work flow/processes and make changes as necessary to increase productivity and/or decrease risk Ability to solve problems creatively and manage internal and external issues Sound judgement in problem solving and understanding when to elevate issues to manager All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.