Temporary B2B and Direct Sales Customer Service Specialist

Posted 2 days ago

omaha steaks internationalOmaha (NE)

Customer Service Representatives Temporary Help Services

SENIORITY

Junior

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About the role

Job Opportunity

Location: 10909 John Galt Blvd. Omaha, Nebraska 68137

Job Summary: Provide customer service and sales support to internal sales representatives and customers. Works with the sales staff to ensure customer expectations are met. Works with supervisor to create processes to increase efficiency.

Essential Job Duties:

Serves customers and sales team by handling customer service inquiries and resolving order issues for B2B and the Steak Advisor Team (Account Managers)
Schedules call back requests for agents
Monitors agents schedules and reassigns pending callbacks if needed
Helps monitor support queues for requests to be handled or referred to other areas of the company for resolution
Assist Operations Team with various reporting tasks
Special projects as time permits
Knowledge, Skills, and Abilities:
High School diploma or equivalent 2-4 year college degree or equivalent preferred in Business or Marketing 1 year of customer service experience in a sales environment preferred
Strong phone and data entry skills
Experience with MS Office and Internet
Experience with Salesforce, other sales databasesAS400 knowledge preferred not required
Special Note:
Military Veterans and their spouses are encouraged to apply.

EEO Statement: This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation. EEO is the LawPrivacy Policies: Omaha Steaks Privacy PolicyOmaha Steaks CA Privacy PolicyOmaha Steaks CA Applicants Privacy Notice Employee Privacy Policy

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