Retail Team Lead & Customer Experience Coach
vf outdoorDurham (NC)
About the role
The North Face is seeking a Supervisor to support the store leadership team and drive a best-in-class customer experience in a fast-paced retail setting.
You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards while partnering with the Store Manager and Assistant Store Manager to maximize profitability and foster an inclusive team culture.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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