Remote Network Engineer - Incident Resolution & Automation
nttAustin (TX)
Remote Network Engineer - Incident Resolution & Automation
Posted today
nttAustin (TX)
SENIORITY
Senior
About the role
NTT DATA is seeking a remote IT support professional to monitor queues, resolve incidents within SLA, and provide second-level assistance. The role emphasizes client communication, issue analysis, and proactive problem management in a globally distributed team. Candidates should have a 2-5 year track record in managed services, a Bachelor's in IT/Computing, and CCNP or equivalent certifications. Remote operations include DR planning and extensive collaboration with diverse teams.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.