Customer Account & Order Management Specialist

Posted today

redstone foodsAustin (TX)

SENIORITY

Junior

SALARY

$39,000 - $42,900 per year

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About the role

Job Description
Competencies: Clear oral and written communication skills Multitask phone and computer Add, subtract, multiply, and divide Detail orientated Professional with customers and colleagues Initiate new tasks with direction but little supervision Team player and collaborator Present a professional appearance/attitude while reporting to work reliably and on time M-F 8 a.m.- 5 p.m., with some required OT as based on business needs = 100% on-site.
Required Education and Experience: High school diploma, some college preferred Minimum of three years of distribution, warehouse, or professional office Customer Service experience Proficient knowledge of Microsoft Excel, Outlook, and Word Experience with specialized warehouse order entry computer systems Strong alpha/numeric keyboarding skills Ability to type 40+ wpm Must be able to read, write, and speak in English.
Compensation and Benefits: We offer a comprehensive compensation and benefits package which includes:$20-22 per hour based on experience 401(k) Savings Plan with dollar-for-dollar matching up to 5% of employee’s salary Medical, Dental, and Vision Coverage the month following 60 days of employment Flexible Benefit Spending Account Short-term Disability, Long-term Disability and Life Insurance coverage Paid holidays and vacation About Redstone Foods Redstone Foods, Inc. is the largest wholesale distributor of bulk, novelty, and old-fashioned candy and craft soda in the Southwest. We are a family-owned and operated business that has been delivering a sweet experience to its customers since 1966.Our Customer Service team works with both our Sales team and our Warehouse team to ensure that retailers receive their candy and soda orders in a timely and accurate manner. The COMS will support our diverse customer base by managing complex customer inquiries, escalated problems, and supporting the overall operations of the customer service department.\nCompany
Description: About Redstone Foods Redstone Foods, Inc. is a family owned and operated company celebrating 60 years in the distribution business. We are the largest wholesale distributor of bulk, novelty, and old-fashioned candy and craft soda in the Southwest. We welcome candidates to apply to our openings tailored to grow you as a professional in your chosen career path. Our warehouse team works in a 160,000 sq. ft. air-conditioned warehouse and our office staff work as a team to support all aspects of our customer's needs. We look forward to meeting you to see if our needs align.
Company Description: About Redstone Foods\r\n\r\nRedstone Foods, Inc. is a family owned and operated company celebrating 60 years in the distribution business. We are the largest wholesale distributor of bulk, novelty, and old-fashioned candy and craft soda in the Southwest. We welcome candidates to apply to our openings tailored to grow you as a professional in your chosen career path. Our warehouse team works in a 160,000 sq. ft. air-conditioned warehouse and our office staff work as a team to support all aspects of our customer's needs. We look forward to meeting you to see if our needs align.

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